Privacy Policy

Last updated: April 1, 2026

1. Data Controller

The data controller responsible for your personal data is:

TestFly s.r.o.
Jankolova 4
851 04 Bratislava
Slovakia
Email: flyshopik@gmail.com

2. What Data We Collect

We collect and process the following categories of personal data:

Account information: Name, email address, and password when you create an account.
Order data: Billing and shipping address, phone number, email, and details of products ordered.
Payment data: Payment method selection. We do not store credit card numbers or bank details — these are handled directly by our payment processors (see Section 4).
Communication data: Messages you send us via our contact form or email.
Technical data: IP address, browser type, and device information collected automatically when you visit our site.

3. Why We Collect Your Data

We process your personal data for the following purposes and legal bases:

Fulfilling orders (contractual necessity): To process, ship, and manage your purchases.
Account management (contractual necessity): To maintain your customer account and order history.
Customer support (legitimate interest): To respond to your inquiries and resolve issues.
Legal compliance (legal obligation): To comply with tax, accounting, and other legal requirements.
Site security and performance (legitimate interest): To protect our website and improve its functionality.

4. Third-Party Services

We use the following third-party services that may process your data:

Stripe — Payment processing. Stripe handles all credit and debit card data securely under their own privacy policy. We never see or store your full card number.
PayPal — Alternative payment processing. PayPal handles your payment details under their own privacy policy.
Cloudflare — Website performance, security, and analytics. Cloudflare processes technical data such as IP addresses and request metadata to protect our site from threats and improve loading speeds.

5. Cookies

Our website uses the following cookies:

WooCommerce session cookies — Essential cookies required for the shopping cart and checkout process to function. These are strictly necessary and do not require consent.
TranslatePress language preference — Stores your selected language so the site displays in your preferred language on return visits.
CURCY currency preference — Stores your selected currency so prices display in your preferred currency.

We do not use advertising cookies or third-party tracking cookies.

6. Data Retention

We retain your personal data for the following periods:

Order and transaction data: 10 years, as required by Slovak tax and accounting legislation.
Account data: Until you request deletion of your account.
Communication data: 3 years from the date of last communication, unless related to an order.
Technical and analytics data: 26 months.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
Right to restriction: Request that we limit how we process your data in certain circumstances.
Right to data portability: Receive your data in a structured, commonly used, machine-readable format.
Right to object: Object to processing based on legitimate interest.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at flyshopik@gmail.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with your local data protection authority. In Slovakia, this is the Office for Personal Data Protection of the Slovak Republic (Urad na ochranu osobnych udajov Slovenskej republiky).

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions. Payment data is processed exclusively by PCI-DSS compliant payment processors and never touches our servers.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at:

TestFly s.r.o.
Jankolova 4, 851 04 Bratislava, Slovakia
Email: flyshopik@gmail.com
Phone: +421 902 526 637